Terms of Use and Sale

Last updated: 29 October 2026

1. Who we are

These terms are between you and Conceptbox Consulting Limited (“we”, “us”, “our”). Bright Bridge is our consulting and education trading name, and Build From Abroad is a programme by Bright Bridge. We are registered in England and Wales, company number 14426371, registered office 22 Sydenham Hill, London SE26 6AJ. Contact: davinia@buildfromabroad.com.

2. About these terms

By using buildfromabroad.com or buying our products, you agree to these terms. They cover the website, our free resources and classes, our digital products, including the book and Starter Kit, and our paid services and programmes, including Business Decision Sessions, the Business Lab, business setup and implementation support.

3. Educational purpose

Our materials are general education only. They are not legal, tax, accounting, regulated financial or investment advice. Where your project requires professional legal, tax or accounting services, the relevant provider and the basis of their engagement are identified in writing. General learning materials do not replace that advice. We do not provide regulated investment advice.

4. No guarantee of results

We do not promise that any strategy or framework will make a profit or achieve a particular result. You remain responsible for your own business decisions.

5. Digital purchases

Checkout is handled by Payhip, and prices are in pounds sterling unless stated otherwise. Digital access normally begins immediately after payment. If you ask for immediate access to digital content, your cancellation rights for that content may be different. This does not affect your other statutory consumer rights. If a file is faulty, tell us promptly and we will put it right.

6. The Business Lab

The Business Lab is a live cohort programme, not an instant digital download. It is offered only to applicants who receive a written offer. Each cohort has its own written offer and participant terms, which set out:

• the dates, times and what is included;
• the minimum cohort size;
• the cancellation and refund terms, including the seven-day voluntary refund deadline before the first session;
• recording, replay access and participant confidentiality rules.

If the Business Lab offer or participant terms differ from these terms, the Business Lab offer and participant terms apply to the Business Lab.

7. Business Decision Sessions

A Business Decision Session is a paid 60-minute educational and business decision-support service. Before purchase, we may require a free fit call to confirm that the proposed decision is suitable for the service. Payment is collected through Payhip, and detailed preparation is collected through Jotform. The paid session is arranged after we have received payment and the completed preparation form.

If you cancel more than 48 hours before the scheduled session, you may reschedule once or request a refund. Cancellations made within 48 hours of the scheduled session and missed sessions are non-refundable, except where required by law. If we cancel and cannot agree a suitable replacement date, you will receive a full refund.

If you purchase online as a consumer, you may have a statutory 14-day cancellation right. If you expressly ask us to begin providing the service during that period, you may be required to pay for the proportion of the service already supplied. Once the service has been fully performed following your express request and acknowledgement, the statutory cancellation right may end. These terms do not affect your statutory rights.

Any advertised Business Lab credit is subject to the conditions stated in the offer in force when you purchase, including the stated eligibility period.

8. Licence and intellectual property

We own the materials we provide, including workbooks, slides, recordings, prompts and templates. When you buy or take part, you receive a personal, non-exclusive, non-transferable licence to use them for your own business planning and operation. You may not resell, publish, distribute or share them without our written permission. You keep all rights in your own business information and work.

9. Free resources and availability

We may change or withdraw free resources at any time. We aim to keep the website available, but cannot guarantee it will always be uninterrupted or error-free.

10. Acceptable use

Do not try to gain unauthorised access to the website, upload anything malicious, scrape its content, or use it for anything unlawful, misleading or harmful.

11. Third-party services

Services such as Payhip, Jotform, Zoom and WhatsApp have their own terms and policies. We are not responsible for their outages or for content on external websites.

12. Liability

Our total liability relating to a paid product or programme will not exceed the amount you paid for it. Nothing in these terms limits or excludes liability that cannot be limited or excluded by law, including liability for death or personal injury caused by negligence, for fraud, or under your statutory consumer rights.

13. Governing law

These terms are governed by the laws of England and Wales. If you are a consumer, you also keep any mandatory protections of the country where you live.

14. Changes

We may update these terms from time to time. The version in force when you make a purchase applies to that purchase.

15. Business setup and implementation services

Services may include registration coordination, accounting setup, recruitment support, websites, marketing and local implementation. An enquiry does not authorise work or payment. Before work starts, we agree the deliverables, exclusions, provider responsibilities, fees, external charges, payment stages, dependencies and target dates in writing. Any substantial paid research or scoping is agreed before it begins.

Your proposal explains whether Conceptbox Consulting Limited is responsible for delivering the work using its providers, or whether you enter a separate engagement directly with a specialist. A referral alone does not make a specialist our subcontractor. We do not take hidden vendor commissions.

Optional implementation is additional to Business Lab or Decision Session fees unless expressly included in your written offer. Extra work and spending require your written approval. Authority, bank, recruitment and advertising-platform decisions can affect timing and outcomes; we do not guarantee approvals, appointments, profit or advertising results.

You retain ownership of your business information and accounts. Your scope states which commissioned assets and editable files are handed over, and identifies any pre-existing templates, software or third-party licences. We use delegated access wherever available and do not require ownership of your advertising account or domain.

Your written engagement sets out cancellation, complaints and any ongoing-service notice arrangements. If you contract as a consumer, applicable statutory cancellation rights remain in place. Where you expressly request an early start during a cancellation period, any charge for work already supplied must follow the applicable rules. Your statutory rights are not excluded or reduced by a proposal or these terms.